Performance Survey

In compliance with Alliance Lift Boat's continuous improvement program, we respectfully request the information below to serve as a baseline for our performance evaluations, continuous improvement, and follow up actions to better ensure Alliance Lift Boats and its customers have the best opportunity for success. Please fill out the form below and click "Submit”


Name
Position
Date
Assigned Location
Vessel Name
Dates of Service
Location of Services Being Performed
Alliance PIC or Supervisor
Services Being Provided
Please provide us with your honest opinions on the following based only on your most recent experience.
 
Questions: If a scores of Very Dissatisfied for any question is given, please take a moment to explain why in the comments section. If more space is needed please attached write-up.
 
QUALITY & PROFESSIONALISM

How satisfied are you with the level of support you received from Alliance Lift Boats:
(planning, technical support, follow-up, problem resolution, competency of personnel, compliance)
Satisfaction Level:    Very Satisfied
   Satisfied
   Dissatisfied
   Very Dissatisfied
   Not Applicable
How satisfied are you with regard to the timeliness of responses to your inquiries?
Satisfaction Level:    Very Satisfied
   Satisfied
   Dissatisfied
   Very Dissatisfied
   Not Applicable
How satisfied are you with the level of quality and professionalism demonstrated by Alliance Lift Boats:
( comprehension of product/service being provided, attitude of personnel, commitment to customer satisfaction, etc)
Satisfaction Level:    Very Satisfied
   Satisfied
   Dissatisfied
   Very Dissatisfied
   Not Applicable
EXECUTION
How satisfied are you with the amount of time it took to complete the scope of work compared to expectations or promised delivery?
Satisfaction Level:    Very Satisfied
   Satisfied
   Dissatisfied
   Very Dissatisfied
   Not Applicable
How satisfied are you with the outcome/results of the scope of work performed by Alliance Lift Boats?
Satisfaction Level:    Very Satisfied
   Satisfied
   Dissatisfied
   Very Dissatisfied
   Not Applicable
HEALTH, SAFETY & ENVIRONMENT

How satisfied are you with regard to the Alliance’s commitment to Safety?
(Proper PPE, Training, Participation in Observe, JSEA, Use of Stop Work, Incident Reporting, etc.)
Satisfaction Level:    Very Satisfied
   Satisfied
   Dissatisfied
   Very Dissatisfied
   Not Applicable
How satisfied are you with the Alliance’s commitment to protection of the environment?
Satisfaction Level:    Very Satisfied
   Satisfied
   Dissatisfied
   Very Dissatisfied
   Not Applicable
GENERAL

Overall, how satisfied are you with this experience with Alliance Lift Boats?
Satisfaction Level:    Very Satisfied
   Satisfied
   Dissatisfied
   Very Dissatisfied
   Not Applicable
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